Following are the terms and conditions that constitute our Shipping Policy.
Delivery processing time
All orders are processed within 2-3 business days. Orders are not dispatched or delivered on weekends or bank holidays.
If there will be a significant delay in dispatch of your order, we will contact you via email or telephone.
“Backorder” and “Made To Order” products will take longer to be dispatched as they need to be manufactured. This could add an extra 5 working days to your order.
Postage costs & delivery estimates
Delivery charges for your order will be calculated and displayed at checkout.
United Kingdom delivery
|Delivery method||Estimated delivery time||Estimated Delivery cost|
|Royal Mail 2nd Class||3-5 business days||Free|
|Royal Mail 1st Class||2 business days||Minimum** £3.55|
|Royal Mail 1st Class Signed For *||1-2 business days||Minimum** £4.55|
* Next-Day delivery is only available for orders with delivery addresses within United Kingdom according to Royal Mail conditions.
More information about Royal Mail Delivery options are available here: https://www.royalmail.com/sending/uk
** Estimated Delivery costs are based on a purchase of 1 item. Multiple items will require additional delivery costs, which are calculated based on weight and displayed on the checkout page.
Prices for international delivery are based on weight, destination and service chosen. This is calculated and displayed on the checkout page.
More information about Royal Mail international Delivery options are available here: https://www.royalmail.com/sending/international
Dispatch confirmation & Order tracking
If the delivery method you have chosen includes tracking, you will receive an email confirmation of your dispatch and tracking details.
Customs, Duties and Taxes
gildedfetish.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
gildedfetish.com is not liable for any products damaged or lost during shipping. If your order has been damaged during delivery, please contact the delivery agent to file a claim.
Please save all packaging materials and damaged goods before filing a claim.